SHIPPING, PICK UPS & RETURNS
Shipping Policy
Orders will be shipped with the best carrier option based on your location and how quickly it will be delivered to you.
We mainly use ICS Carrier, Purolator, Canpar, and Canada Post.
Shipping price will be calculated at check out.
Cost of shipping depends on your location and the size of your order.
Due to our cookies being fragile they require to be shipped in boxes to make sure they arrive in one piece to your perfect pony!
Unfortunately, this means our shipping rate is a bit more to ship to you.
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Please make sure you put your correct mailing address and include all information like appt/suite #, etc. We are not responsible for packages that cannot be delivered due to an incorrect or missing address information.
If an address correction needs to be made after the package has shipped you will occur all address change charges from the shipping carrier.
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We are also more than happy to ship bulk orders to you and your barn friends!
If you have any questions about shipping, please message us!
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Pick Up
We have two pick-up locations in Ontario.
Orders will be ready for pick up 2-3 business days after they were placed for the Oshawa Location and 4-6 business days for our Omemee Location.
Once your order is ready, we will email you with the address you can pick it up from.
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Oshawa, Ontario, Canada
Monday - Sunday
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Omemee, Ontario, Canada
Monday - Sunday
Return & Exchange Policy
We DO NOT accept returns as these are food-related items and can
not be resold once they have left our bakery.
We will credit your account for any errors or damages from shipping with your order.
Ingredient List
FEI Compliant
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Flour
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Oats
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Molasses
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Peppermint Oil
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Flaxseed
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Sugar
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Water
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Dried Egg Albumen
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Food Coloring
Feeding Directions
Feed 1-2 cookies per day as a reward.
For larger cookies, we recommend breaking them into pieces before feeding.